{"id":1529,"date":"2026-07-03T06:29:28","date_gmt":"2026-07-03T06:29:28","guid":{"rendered":"https:\/\/eticformacion.tzarate.cursoceat.es\/?page_id=1529"},"modified":"2026-07-10T09:21:46","modified_gmt":"2026-07-10T09:21:46","slug":"actividades-administrativas-en-relacion-con-el-cliente","status":"publish","type":"page","link":"https:\/\/eticformacion.tzarate.cursoceat.es\/index.php\/cp-administracion-y-gestion\/actividades-administrativas-en-relacion-con-el-cliente\/","title":{"rendered":"Actividades Administrativas en Relaci\u00f3n con El Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1529\" class=\"elementor elementor-1529\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b62a16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b62a16\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b7178c8\" data-id=\"7b7178c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-443be133 elementor-widget elementor-widget-heading\" data-id=\"443be133\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Actividades administrativas en la relaci\u00f3n con el cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72151fe9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72151fe9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-21085890\" data-id=\"21085890\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7cb44c05\" data-id=\"7cb44c05\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37a82234 elementor-widget elementor-widget-heading\" data-id=\"37a82234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00c1S INFORMACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed32c36 elementor-widget elementor-widget-html\" data-id=\"6ed32c36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t  <div id='WebLeadsToAgoraForm' style='width:600px;margin:auto;'>\n        <meta http-equiv='content-type' content='text\/html;charset=UTF-8'>\n        <form id=\"ksWebToLead\" name='ksWebToLead' action='https:\/\/connect.agora-erp.com\/api\/webleads\/create' method='POST' onsubmit='javascript:document.charset=\"UTF-8\"; return checkMandatory()' accept-charset='UTF-8'>\n    \n            <!-- No eliminar este c\u00f3digo. -->\n            <input type='hidden' name='CentreId' value='427ba82d-a65e-4697-9f75-17810705a1fa' \/>\n            <input type='hidden' name='ReturnURL' value='https:\/\/eticformacion.es\/' \/>\n            <input type='hidden' name='ProviderId' value='1' \/>\n                <input type='hidden' name='CourseId' value=\"1\" \/>\n            <!-- Fin No eliminar este c\u00f3digo. -->           \n    \n            <div>\n    \n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Nombre\n                                        <span class=\"ks-required\">*<\/span>\n                                <\/label>\n                                <input class=\"ks-form-control\" type='text' name='Name'  \/>\n                                    <span class=\"ksfield-validation-valid\" data-valmsg-for=\"Name\"><\/span>\n                            <\/div>\n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Apellidos\n                                        <span class=\"ks-required\">*<\/span>\n                                <\/label>\n                                <input class=\"ks-form-control\" type='text' name='LastName'  \/>\n                                    <span class=\"ksfield-validation-valid\" data-valmsg-for=\"LastName\"><\/span>\n                            <\/div>\n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Email\n                                        <span class=\"ks-required\">*<\/span>\n                                <\/label>\n                                <input class=\"ks-form-control\" type='email' name='Email'  \/>\n                                    <span class=\"ksfield-validation-valid\" data-valmsg-for=\"Email\"><\/span>\n                            <\/div>\n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Tel\u00e9fono M\u00f3vil\n                                        <span class=\"ks-required\">*<\/span>\n                                <\/label>\n                                <input class=\"ks-form-control\" type='text' name='MobilePhone'  \/>\n                                    <span class=\"ksfield-validation-valid\" data-valmsg-for=\"MobilePhone\"><\/span>\n                            <\/div>\n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Fecha de nacimiento\n                                <\/label>\n                                <input class=\"ks-form-control\" type='date' name='Birthdate' \/>\n                            <\/div>\n                            <div class=\"ks-form-group\">\n                                <label>\n                                    Ciudad\n                                <\/label>\n                                <input class=\"ks-form-control\" type='text' name='City' \/>\n                            <\/div>\n                            <div class=\"ks-form-group\" style=\"width:90%\">\n                                <label>\n                                    Nivel de estudios\n                                <\/label>\n                                                            <select class=\"ks-form-control\" id=\"educationallevel-select\" name=\"EducationalLevelId\"><option value=\"\"><\/option>\n    <\/select>                                                                                <\/div>\n                            <div class=\"ks-form-group\" style=\"width: 100%;\">\n                                <label>\n                                    Mensaje\n                                <\/label>\n                                <textarea class=\"ks-textarea\" type='text-area'  rows=\"4\" style=\"width:90%\" name='Description' >\n                                <\/textarea>\n                            <\/div>\n                            <div class=\"ks-form-group\" style=\"width: 90%;\">\n                                <input class=\"ks-checkbox\" type='checkbox' name='LegalPrivacy' value=\"true\"\/><label class=\"ks-checkbox-label\"> He le\u00eddo y acepto la <a href='introducir url'>pol\u00edtica de privacidad<\/a><\/label>\n                                    <span class=\"ksfield-validation-valid\" data-valmsg-for=\"LegalPrivacy\"><\/span>\n                            <\/div>\n                            <div class=\"ks-form-group\" >\n                    <div id=\"ks-validation-summary\">\n                        <ul id=\"ks-list-summary\">\n                        <\/ul>\n                    <\/div>\n                <\/div>\n                <div class=\"ks-form-group\">\n                    <div id=\"return-message\"><\/div>\n                <\/div>\n                <div class=\"ks-form-group\">\n                    <input id=\"ks-webleads-submit\" type='submit' class=\"ks-btn ks-pull-center\" value='Enviar' \/>\n                <\/div>\n            <\/div> \n    \n        <\/form>\n    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75a46832 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75a46832\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-310906d0\" data-id=\"310906d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4de2a50d elementor-widget elementor-widget-text-editor\" data-id=\"4de2a50d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Modulada<\/strong> : SI<\/p><p><strong>Nivel de cualificaci\u00f3n<\/strong>: 2<\/p><p><strong>NIVEL DE ACCESO<\/strong><\/p><ul><li>T\u00edtulo ESO.<\/li><li>Estar en posesi\u00f3n de un certificado de profesionalidad de nivel 2 de la misma familia y \u00e1rea profesional.<\/li><li>Cumplir el requisito acad\u00e9mico de acceso a los ciclos formativos de grado superior<\/li><li>Tener superada la prueba de acceso a la universidad para mayores de 25 a\u00f1os<\/li><li>Estar inscrito en garant\u00eda juvenil<\/li><li>Tener los conocimientos formativos o profesionales suficientes que permitan cursar con aprovechamiento la formaci\u00f3n.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4cd9536c\" data-id=\"4cd9536c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f57b1d7 elementor-widget elementor-widget-text-editor\" data-id=\"2f57b1d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00c1MBITO PROFESIONAL<\/strong><\/p><p>Este profesional desarrolla su actividad por cuenta ajena, en cualquier empresa o entidad del sector privado o p\u00fablico, principalmente en un departamento comercial, un departamento de compras y\/o almac\u00e9n, o en un servicio de recepci\u00f3n, registro, atenci\u00f3n de reclamaciones o atenci\u00f3n post venta, realizando las funciones a instancias de un responsable superior.<br \/>Est\u00e1 presente en todos los sectores productivos, as\u00ed como en la Administraci\u00f3n P\u00fablica, destacando por su alto grado de transectorialidad.<\/p><p><strong>SALIDAS PROFESIONALES<\/strong><\/p><ul><li>Empleados informaci\u00f3n \/ recepci\u00f3n en oficinas.<\/li><li>Operador\/a de central telef\u00f3nica.<\/li><li>Empleado administrativo servicios de almac\u00e9n \/ recepci\u00f3n.<\/li><li>Recepcionistas establecimiento distinto a oficina.<\/li><li>Azafata de informaci\u00f3n.<\/li><li>Operador\u2013grabador datos en ordenador.<\/li><li>Auxiliares administrativos de atenci\u00f3n al p\u00fablico no catalogado anteriormente.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-530b234c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"530b234c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-394b8c27\" data-id=\"394b8c27\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39f8579b elementor-widget elementor-widget-heading\" data-id=\"39f8579b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f3dulos formativos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5336614e elementor-widget elementor-widget-text-editor\" data-id=\"5336614e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<table cellspacing=\"0\" cellpadding=\"3\">\n<tbody>\n<tr>\n<th>M\u00d3DULOS FORMATIVOS<\/th>\n<th>UNIDADES FORMATIVAS<\/th>\n<th>HORAS<\/th>\n<\/tr>\n<tr>\n<td><strong>MF0975_2 <\/strong>T\u00e9cnicas de recepci\u00f3n y comunicaci\u00f3n<\/td>\n<td><\/td>\n<td>90<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"3\" valign=\"top\"><strong>MF976_2 <\/strong>Operaciones administrativas comerciales<\/td>\n<td><strong>UF0349\n<\/strong>Atenci\u00f3n al cliente en el proceso comercial<\/td>\n<td>40<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0350\n<\/strong>Gesti\u00f3n administrativa del proceso comercial<\/td>\n<td>80<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0351\n<\/strong>Aplicaciones inform\u00e1ticas de gesti\u00f3n comercial<\/td>\n<td>40<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><strong>MF0973_1 <\/strong>Grabaci\u00f3n de datos<\/td>\n<td><\/td>\n<td>90<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><strong>MF0978_2 <\/strong>Gesti\u00f3n de archivos<\/td>\n<td><\/td>\n<td>60<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><strong>MF0977_2 <\/strong>Lengua extranjera profesional para la gesti\u00f3n administrativa en la relaci\u00f3n con el cliente<\/td>\n<td><\/td>\n<td>90<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"5\" valign=\"top\"><strong>MF0233_2 <\/strong>Ofim\u00e1tica<\/td>\n<td><strong>UF0319\n<\/strong>Sistema operativo, b\u00fasqueda de la informaci\u00f3n: internet\/intranet y correo electr\u00f3nico<\/td>\n<td>30<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0320\n<\/strong>Aplicaciones inform\u00e1ticas de tratamiento de textos<\/td>\n<td>30<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0321\n<\/strong>Aplicaciones inform\u00e1ticas de hojas de c\u00e1lculo<\/td>\n<td>50<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0322\n<\/strong>Aplicaciones inform\u00e1ticas de bases de datos relacionales<\/td>\n<td>50<\/td>\n<\/tr>\n<tr>\n<td><strong>UF0323<\/strong> Aplicaciones inform\u00e1ticas para presentaciones gr\u00e1ficas de informaci\u00f3n<\/td>\n<td>30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Actividades administrativas en la relaci\u00f3n con el cliente M\u00c1S INFORMACI\u00d3N Nombre * Apellidos * Email * Tel\u00e9fono M\u00f3vil * Fecha de nacimiento Ciudad Nivel de estudios Mensaje He le\u00eddo y acepto la pol\u00edtica de privacidad Modulada : SI Nivel de cualificaci\u00f3n: 2 NIVEL DE ACCESO T\u00edtulo ESO. Estar en posesi\u00f3n de un certificado de profesionalidad [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4464,"parent":681,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"class_list":["post-1529","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Actividades Administrativas en Relaci\u00f3n con El Cliente - Etic Formacion<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eticformacion.tzarate.cursoceat.es\/index.php\/cp-administracion-y-gestion\/actividades-administrativas-en-relacion-con-el-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Actividades Administrativas en Relaci\u00f3n con El Cliente - Etic Formacion\" \/>\n<meta property=\"og:description\" content=\"Actividades administrativas en la relaci\u00f3n con el cliente M\u00c1S INFORMACI\u00d3N Nombre * Apellidos * Email * Tel\u00e9fono M\u00f3vil * Fecha de nacimiento Ciudad Nivel de estudios Mensaje He le\u00eddo y acepto la pol\u00edtica de privacidad Modulada : SI Nivel de cualificaci\u00f3n: 2 NIVEL DE ACCESO T\u00edtulo ESO. 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